Privacy & Safety Policy
Information about Cookies
Is my personal information on this site safe?
The information related to our customers or users is a fundamental part of our platform and in cocamethod.com we do not participate in activities of sale of the personal information of our clients and users to third parties.
Our platform has been designed with your security and privacy in mind. We work to protect the security of your personal information during transmission using Secure Sockets Layer Software (SSL) certificates, which encode the information you enter, and prevent the theft of it.
By using a secure, robust and reliable platform such as Wix®, we are backed by physical, electronic security systems and procedures in relation to the collection, storage of the client's personal information. Such security procedures imply that we may occasionally request proof of identity before providing you with personal or confidential information about your account.
When managing credit card data, we comply with the Payment Card Industry Data Security Standards (PCI DSS).
It is imperative that you protect yourself against unauthorized access by third parties to your password and to your computers, devices and applications. Check that you close your session at the end whenever you are using a shared computer. Click here for more information on how to close your session.
Contacts, Notifications and Reviews
If you have any questions regarding the privacy of your information or want to contact us, we ask you to send us an email detailing your query and we will try to resolve it.
Use of the platform by minors
Minors (-18) are not authorized to buy products in the store of cocamethod.com, the products even being for the use of minors must be acquired by adults. Children under 18 can only use the Coca Method™ platform under the supervision of a parent or guardian.
Information to which I can have access
You can access data related to your personal information, including your name, address, payment options, profile data, subscriptions, your settings, and purchase history in the "My profile" section of the website. If you have any questions or objections regarding the way we collect and process your personal information, please contact our Customer Service.
Information that you can access on the platform
These are some sections related to your personal information to which you have access in our platform:
- Your complete order history
- Personal information (including name, email, password, others)
- Payment preferences (information about payment cards, gift coupons, gift cards or gift vouchers);
- Email notification preferences (including Product Availability Alerts, Submissions, Special Occasion Reminders, and newsletters)
- Your profile (including your product reviews, recommendations, reminders and personal profile)
- Credit / Debit Cards
- Offline Payments